Pen Boutique Reviews
(Rated by 1555 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Google Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Shipping & Delivery5.0
- Price & Quality4.0
- Customer Service4.7
- Return Policy5.0
Recent Customer Reviews (8)
Brigliador Marchesseault
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Jamie Gould
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Nandy Mantel
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Kevin Donaldson
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Elísabet Bragadóttir
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Walter Johnson
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Finley Quinn
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Kimberly Benedict
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Payment Methods
Accepted Payment Options:
Prices for items on Penboutique.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Google Pay
Payment Process
- Payments can be made online during the checkout process.
- For Pen Boutique credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Pen Boutique Pros & Cons
Pros
1
Wide Product Range: Offers a variety of fine pens, premium stationery, and accessories including fountain pens, ballpoint pens, rollerball pens, pen refills & inks, leather accessories, calligraphy sets, notebooks, card cases, and journals.
2
Top Brands: Stocks products from major brands such as Montblanc, Visconti, Sailor, Pilot/Namiki, Waterman, and Parker.
3
Shop-in-Shop Experience: Provides unique shop-in-shop experiences from top pen manufacturers, making it the only location in the United States to house all these prestigious displays under one roof.
4
Customer Service: Committed to providing exceptional customer service and becoming part of the pen community. They offer a podcast and a blog for educational content about pens.
5
Fast Shipping: Known for shipping orders extremely fast.
6
Physical Store: Has a physical store in Columbia, MD, open from 10:00 AM to 6:00 PM on Thursday, Friday, and Saturday.
7
Awards and Recognition: Recognized by the US Retailers association as the Best of Columbia from 2007 to 2019 and awarded by the Howard County Chamber of Commerce as "Emerging success award".
8
Charity Work: Performs charity work and promotes writing and fountain pens among kids in association with the Howard County Library.
CONS
1
Mixed Customer Experiences: Some customers have reported mixed experiences with the 100% Price Guarantee policy, stating that orders requesting the lowest price were not fulfilled.
2
Customer Service Issues: There have been reports of poor customer service, including instances where customers received used or damaged products despite being assured they were new.
3
Shipping Delays: Some customers have experienced shipping delays, including instances where packages were recalled and reshipped multiple times.
4
Standoffish In-Store Experience: Some customers have reported feeling that the employees in the physical store were standoffish.
Pen Boutique Features and Benefits
Features
Wide Product Range
Offers a variety of products including fountain pens, ballpoint pens, rollerball pens, pen refills & inks, leather accessories, calligraphy sets, notebooks, card cases, and journals.
Top Brands
Stocks products from major brands such as Montblanc, Visconti, Sailor, Pilot/Namiki, Waterman, and Parker.
Shop-in-Shop Experience
Provides unique shop-in-shop experiences from top pen manufacturers. This is the only location in the United States to house all of these prestigious Shop-in-Shop displays under one roof.
Customer Service
Committed to providing exceptional customer service and becoming part of the pen community. Believes in providing better customer service so people remember and become repeat customers.
Educational Content
Offers a podcast and a blog where they discuss all things pens and bring what's new in store and special topics about all things pens.
Fast Shipping
Known for shipping orders extremely fast.
Physical Store
Has a physical store located in Columbia, MD, open from 10:00 - 17:00 on Thursday, Friday, and Saturday.
Awards and Recognition
Recognized by US Retailers association as the Best of Columbia from 2007 - 2019 consecutively. Awarded by Howard County Chamber of Commerce as "Emerging success award". Passed with excellent in an anonymous customer satisfaction rating by Stella Services.
Charity Work
Performs charity as part of the business and promotes writing and fountain pens among kids in association with Howard County Library.
Pricing
Offers prices lower than the manufacturer's "minimum advertised price." The exact price will be displayed after adding to cart.